We serve some of the most prominent event spaces, commercial buildings, retail locations and nightlife establishments. The unique combination of our seasoned, professional protection teams and our service oriented company ideology makes Heightened Security Solutions the natural choice for professional services.
HSS understands that security officers are often the frontline of your business. All our guards are hand-selected to fit the culture of your establishment and are highly trained in customer service so that every interaction between a guard and patron is a positive one.
Our client-oriented approach ensures our guards meet all the standards of your establishment and are aware of all your specific house policies. Attention to detail, patron relations, diplomacy and discretion all contribute to our flawless record of customer service.
Our approach to personal protection allows us to accommodate the special needs of our clients while maintaining the highest level of security. Our specialists will discuss specific requirements and threats before customising a security plan.
HSS has the expertise and are event specialists work with one goal in mind: to ensure the smooth execution of any special event. Our employees have an excellent record of customer service that highlights attention to detail, patron relations, diplomacy and discretion.
Training is an important part of our business. It not only helps ensure the workforce have the necessary skills to do the job but also helps project the right image for the business, and further helps achieve compliance with legislation, industry standards and adherence to business policy.
Our professional training services strive to help you achieve your knowledge objectives through up-to-date learnings, knowledge and skills, and utilising the latest industry trends. HSS packages are available upon request and can be tailored to suit the individual needs and expectations of the client regarding course content, type of training (e.g. theory, practical, or both), training location, and available budget.
HSS has a wealth of expertise and experience in delivering a range of security planning or master planning advice for large precincts, campuses, major buildings and single facilities. We look at locations, surrounding environments, threat and vulnerability and advise and make recommendations on initial site selection, orientation, and core crime prevention and requirements in accordance with CPTED Guidelines.
HSS aims to provide clients with a security plan or master plan which will clearly define overarching security requirements and the necessary interfaces to enable you to easily prioritise, estimate costs and implement risk mitigation measures.
From planning to implementation, it is our business to address all client-related security concerns. We conduct on-site security evaluations and work with the client to identify security risks and develop tailored protection strategies.
Past experience has shown that preparedness efforts are key to providing an effective response to major incidents and natural disasters. HSS can develop a comprehensive exercise program for our clients outlining the requirements, including development of scenarios, input resources and supporting tools, equipment, participant engagement, measurable performance criteria and all briefings.
HSS facilitators will maximise participant engagement and learnings through a professional, highly adaptive and supportive facilitation approach.
Heightened Security Solutions is a full-service security company which offers a wide variety of security services and solutions guaranteeing your organisation, venue or event is secured in the most efficient and cost-effective way.